Help Desk Technician
3.
9 Mount Prospect, IL Mount Prospect, IL Full-time Full-time Estimated:
$42.
1K - $53.
3K a year Estimated:
$42.
1K - $53.
3K a year 13 days ago 13 days ago 13 days ago Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits.
The credit union proudly offers a competitive benefits package, that includes:
Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.
We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.
Core
Responsibilities:
Act as a 1st level support for the IS&T Help Desk.
Provides basic technical support for all systems users.
Administers user id's, passwords, privileges for various systems, Order new equipment and manage service calls for maintenance and repair.
Maintain asset management system and all hardware/software inventories on Help Desk system.
Maintains inventory related to all telecommunications, ie:
lines (voice & Data), equipment, invoices, accounts, etc Manages department problem logs for tracking and reporting.
Tracks all requests and provides report summaries to department manager.
Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages and answering questions within his or her knowledge.
Frequent telephone contact requires the exercise of a high degree of tact and cooperation.
Any other duties or responsibilities, as required or assigned Requirements:
High school education or equivalent.
Business or college courses preferred Must have advanced PC
Experience:
MS/Office products preferred.
Technical background desirable AN EQUAL OPPORTUNITY EMPLOYER Education Required High School or better.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Mount Prospect, IL Mount Prospect, IL Full-time Full-time Estimated:
$42.
1K - $53.
3K a year Estimated:
$42.
1K - $53.
3K a year 13 days ago 13 days ago 13 days ago Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits.
The credit union proudly offers a competitive benefits package, that includes:
Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.
We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.
Core
Responsibilities:
Act as a 1st level support for the IS&T Help Desk.
Provides basic technical support for all systems users.
Administers user id's, passwords, privileges for various systems, Order new equipment and manage service calls for maintenance and repair.
Maintain asset management system and all hardware/software inventories on Help Desk system.
Maintains inventory related to all telecommunications, ie:
lines (voice & Data), equipment, invoices, accounts, etc Manages department problem logs for tracking and reporting.
Tracks all requests and provides report summaries to department manager.
Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages and answering questions within his or her knowledge.
Frequent telephone contact requires the exercise of a high degree of tact and cooperation.
Any other duties or responsibilities, as required or assigned Requirements:
High school education or equivalent.
Business or college courses preferred Must have advanced PC
Experience:
MS/Office products preferred.
Technical background desirable AN EQUAL OPPORTUNITY EMPLOYER Education Required High School or better.
Estimated Salary: $20 to $28 per hour based on qualifications.
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